You are invited to join us as a Senior E-bike Mechanic on our mission to get more people out of their cars and onto our E-Bikes!
Ampler creates sustainably built e-bikes that excite and inspire. We work towards making emotive zero-emission commuting available for everyone. Our bikes are suitable for anyone and they help relieve air pollution as well as eliminate daily stress around traffic and parking. In our quest to build the best commuting device, we have already won the best Electric Bike Award and received great reviews from the likes of The Verge, The Guardian and TechRadar. Our CEO was awarded the Estonian Young Entrepreneur of the Year title in 2019 and we won the Design Applier of the Year award in 2020 at the Estonian Entrepreneurship Awards. Our international team is growing rapidly due to increased demand for our bikes, so if you want to build purposeful and emotive products with a mission, then let us know.
What you will be working on:
We are opening our first showroom and workshop in Amsterdam. As a Senior E-bike Mechanic, you will play an important role in creating a great customer experience for our customers in the Netherlands. You will be the person in charge of the workshop, so you will be the one planning and organising it and ordering spare parts. You will repair and service our electrical bikes and handle the warranty and service tickets in our digital systems. You will also be responsible for training and onboarding new mechanics and keeping the regular communication with the international Service & Warranty team.
What you need to succeed in this role:
You will shine in this role if you enjoy interacting with people, you care about the environment and share our values of sustainability. You have expert bike mechanics skills and experience in leading a workshop. You are a team player with a strong customer focus and you are confident in using digital tools. You have excellent written and spoken Dutch and English skills, which help you succeed in Ampler’s international team.
Who you will be working with:
Ampler bikes are made by a team of 130+ people spread between Estonia, Germany, the Netherlands and Switzerland. We are headquartered and our bikes are assembled in Tallinn, Estonia. Ampler showrooms are located in Berlin and Cologne in Germany, in Tallinn and soon also in Switzerland and the Netherlands. Our offices are located in Tallinn and Berlin. We pride ourselves in having strong team values that point us in the best direction whenever we make decisions. You will join the Amsterdam team working alongside the Showroom Manager and a Showroom Assistant. You will report to the Head of Warranty&Service and join the bigger team of bike mechanics of the Warranty&Service team.
What you can expect from us:
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